LETTER TO THE COMMUNITY
One day as I was leaving the office, I peeked over the balcony and witnessed what I call “a typical day at Peckham.” A team member was playing his electric guitar before his shift started as a couple of fellow team members walked by — a woman dressed in cultural attire and a man with a visual impairment navigating the employee entrance. This reminded me of the many reasons I love working at Peckham.
This organic moment reflected the deep impact a diverse and inclusive workplace can truly have. Cultivating safe spaces that provide people empowered by their differences the opportunity to thrive in their work. It becomes more than just a job; it is a place where they can show up as themselves, positively contribute, learn and grow. This leads us to lean in and learn how those with barriers experience the world, the limitations they face, and how Peckham can help to create more opportunities for greater self-sufficiency and independence.
To this day, American workers with disabilities earn an average of 26% less than workers without disabilities. This significant pay gap, in addition to the historical discrimination and structural barriers this workforce continues to face, is why Peckham’s 46-year mission remains so vital.
As we all feel the effects of global inflation in the post-pandemic world, those with disabilities remain the most significantly impacted. To help reduce some of the financial strain, we made a significant commitment to increasing team member and staff wages throughout the entire organization. In addition, we’ve spent a great deal of energy mapping out career ladders for various types of roles and positions. This strategic effort is opening new pathways for upward mobility while producing a greater sense of self-worth and pride as individuals gain new skills, earn higher incomes, and become more self-sufficient.
I am so grateful for these typical days. It reminds me of the important work we do to create a supportive work environment that moves beyond integration to true inclusion of people with disabilities and other barriers.
Finally, I am thankful to every team member, staff, board, and community member for helping us cultivate a work experience that doesn’t tokenize or patronize people for their differences but fosters a sense of belonging and acceptance while giving allowance for those differences to be seen, heard, and elevated.
Jo Sinha, President & CEO
Board of directors
Thomas Hoban, Board President
Michael Flowers, Board Vice President
Executive Director Human Resources, Lansing Board of Water & Light
Kathie Feldpausch, CPA, RCE, Board Secretary/Treasurer
Charlotte Koger, Board Director
Chris Wilson, Board Director
CJW Consulting Solutions
David A. Gift, Board Director,
Senior Advisor, Internet2
Duncan Wyeth, Board Director
Esther Onaga, Board Director
Heather Shawa, Board Director
Chief Financial Officer, Lansing Board of Water & Light
Mary Gager Drew, Board Director
Michigan State Police Office of School Safety
Monique Field-Foster, Board Director
Senior Counsel, Warner Norcross + Judd LLP
Stanley Kogut, Board Director
Wendy Hamilton, Board Director
Peckham’s fiscal year began October 1, 2021, and ended September 30, 2022.
The numbers listed reflect this period.
on a 1 to 5 scale
MANUFACTURING INCREASES WAGES FOR STAFF AND TEAM MEMBERS
Introduced three compensation increases for manufacturing staff and team members to improve wage equity and help mitigate the impact of inflation on employees.
MANUFACTURING INVESTS IN NEW TECHNOLOGIES
Achieved better operational efficiencies and improved safety by making significant capital investments in new equipment and technology.
ENVIRONMENTAL SERVICES GROWS CONTRACTS & WAGES
Earned a multi-year state contract which allows for the continuation of base wages for environmental services team members at a minimum of $15 per hour.
CONTACT CENTER SOLUTIONS EXPANDS SERVICES
Piloted a Technical Service Desk contact center, which has expanded to employ 50 team members to date. This customer service contract provides an upward mobility track for agents with technical aptitude and has major growth potential.
CONTACT CENTER SOLUTIONS INCREASES WAGES & JOB OPPORTUNITIES
A revenue increase of more than 28% enabled the division to add 1,200 career opportunities, and provide wage increases for all team members, with the minimum wage starting at $15 per hour.
PECKHAM FARMS INCREASES EFFICIENCIES
Intentional improvements to organization, systems and staff restructuring garnered a nearly 60% sales increase over the past several years. With the help of three new products, sales to Lansing’s Capitol City Market increased more than 30%.
PECKHAM YOUTH SERVICES EXPANDS REACH IN FLINT, MI
Launched the Junior Youth Academy in Flint through a contract with the 7th Judicial Circuit Court to support middle school youth with character building, soft-skill development, and project-based learning. Youth Services was also awarded a grant from the C.S. Mott Foundation to support Mentor Flint, a mentoring program in Genesee County, that matches qualified mentors with court-involved youth.
LAUNCHED EXCHANGE FOR CHANGE PROGRAM
In partnership with Lansing Police Department & Michigan’s Children Association, launched “Exchange for Change,” a program to aid in rebuilding relationships between the community and local law enforcement.
SUPPLY CHAIN MAINTAINS HIGH QUALITY OUTCOMES
Supply Chain Defense Logistics Agency inventories average a variance of .05% with values more than $200 million.
REVENUE (IN MILLIONS)
We experienced significant growth across each of our social enterprises this fiscal year, with Contact Center Solutions remaining our largest operation.
Peckham's total revenue and the revenue of each line of business are represented below.
CONTACT CENTER SOLUTIONS
SUPPLY CHAIN SOLUTIONS
OTHER REVENUE/(INVESTMENT LOSS)
Peckham In Action
Our five social enterprises exist for the purpose of creating jobs and upward mobility opportunities for a variety of clients – from veterans to people with disabilities, immigrants, and many other under underserved populations. The Peckham in Action series was launched at the beginning of 2022 with the goal of showcasing the real-life, inspiring, and heartfelt stories of team members across all our business lines. The articles and videos highlight the impact that a meaningful job and a supportive place of employment can have in the lives of the people we serve.
Cost of Operations
Wages & Fringes
Materials & Supplies
Who We Served This Year
|*PECKHAM TOTAL 2021-2022|
|Black or African American||25%|
|2 or more races||5%|
|American Indian or Alaska Native||3%|
|*PECKHAM TOTAL 2021-2022|
|Psychiatric Disorder/Emotional Impairment||41%|
|Cognitive Impairment/Developmental Disability||15%|
|Autism Spectrum Disorder||9%|
|Acquired Brain Injury||3%|
|Blind or Visually Impaired||2%|
|Deaf or Hard of Hearing||2%|
Highlights & Awards
CERTIFIED GREAT PLACE TO WORK, Eight YEARS IN A ROW
This is the eighth consecutive year Peckham has received the prestigious award, which is based entirely on employee feedback. This year, 83% of employees said Peckham is a great place to work – 24 points higher than the average U.S. company.
MICHIGAN’S BEST AND BRIGHTEST IN WELLNESS
A program that recognizes companies that make their businesses flourish, the lives of their employees better, and the community a healthier place to live.
LANSING REGIONAL CHAMBER OF COMMERCE DIVERSITY STAR
This inaugural award recognizes organizations in the greater Lansing community that champion diversity, equity and inclusion in the workplace. Peckham was named the 2022 Diversity Star in the large employer category.
PECKHAM CELEBRATES 45 YEARS OF MISSION
Peckham celebrated its 45-year milestone with the first public celebration since the pandemic. Nearly 200 guests gathered to commemorate its long history and mission of creating opportunities for those with barriers to employment. Peckham has served more than 125,000 individuals with disabilities and helped nearly 25,000 advance into community employment since 1976.
AWARDED MSU STRATEGIC PARTNERSHIP GRANT
Michigan State University was awarded a Strategic Partnership Grant from the MSU Foundation for its partnership with Peckham and SourceAmerica on “Empowering Individuals with Disability in Employment Settings: An Ability-First Human-Centric Approach.” This grant is a cross-departmental research approach to better support people with disabilities in the workplace.
PROVIDED INFLATION WAGE ADJUSTMENT & BONUS
Peckham leadership made significant investments to help minimize the impact of national inflation to team members and staff by increasing wages throughout the entire organization and providing an additional bonus to help absorb the effects of rising costs.
RECEIVED HIRE VETS MEDALLION AWARD, SECOND CONSECUTIVE YEAR
The Honoring Investments in Recruiting and Employing American Military Veterans Act (HIRE Vets Act) Medallion Program is the only federal award program that recognizes employers who successfully recruit, hire, and retain veterans. Peckham earned the gold award for the second consecutive year.
PSAT Advocates for Social Inclusion at UN General Assembly
In September, the Science Summit at the United Nations General Assembly held the session “Using Assistive Technology to Promote the Social Inclusion for People with Disabilities,” which highlighted the critical role that partnerships across different continents, including Africa, America, Asia, and Europe have in increasing social inclusion and improving lives for people with disabilities. Peckham was honored to take part in this event, in collaboration with Dr. Connie Sung, Co-Director of the MSU Center for Services, Research, and Training for Independence and Desired Employment for the second year in a row.
Globally, the employment rates of people with disabilities are significantly lower than their peers without disabilities. In addition to the socio-economic implications, social exclusion negatively impacts self-esteem, mental health, and quality of life. Peckham’s CEO, Jo Sinha, was accompanied to the event by Laurie Penfold, Peckham Customer Service Representative and Vice President of the Riverside PSAT (Peckham Self Advocacy Team) to present topics centered around social inclusion in an employment setting.
PSAT members, including Laurie, are shining examples of the power of using one’s voice and agency to provoke change and improve the lives of people with disabilities.
PECKHAM YOUTH LEARN THE TRADES
Several youth working with the Peckham Trades Academy earned certifications with the National Center for Construction Education Research (NCCER) last spring. Peckham Trades Academy provides students with an overview and exploration of the trades through hands-on learning, talent tours and work experience in the community directly related to the construction trades.
This certification opens the door to many opportunities, including continuing education through Greater Michigan Construction Academy, apprenticeship opportunities, work experience, and employment connections.
This cohort was gifted with talented students who learned many trade skills, including running electrical and plumbing, drywalling, painting, and the installation of trim and fixtures. After receiving his certification, one student earned a position with a concrete company, and another is set to begin his apprenticeship to become an electrician.
The Peckham Trades Academy is a division of Peckham Youth Services, which has provided hundreds of students with career pathways and vocational rehabilitation to enable greater opportunities for young people who face barriers to success.
Watch a video from a student who was recognized for their leadership and commitment to overcoming barriers at this year’s Annual Peckham Youth Awards – Murjan Abdi, All Star of the Year award-winner.
Mission Initiatives Creates Career Ladders & Pathways for Growth
For the past year, the Mission Initiatives Talent Development team has been working with all lines of business to map team member career pathways for upward mobility. Peckham is strongly committed to providing growth opportunities for our labor force and considers career mapping a best practice for AbilityOne service delivery.
Defining pathways within or across the five lines of business provides team members guidance for career development. As pathways are selected, team members will be able to determine individual skill gaps for eligibility in moving to desired positions. They can set corresponding learning targets and complete training to attain the necessary skills toward upward mobility goals.
This mission focused work is essential for team member retention and to build the bench strength for future leaders. More than 40% of current staff began their career as a team member. It is vital to continue offering skill development opportunities to support team member career development and strengthen business lines.
Local YMCA Offers a Meaningful Job and Sense of Belonging for Team Member
For decades, Peckham has partnered with local employers and organizations to create inclusive work environments and meaningful opportunities for people with disabilities to be successful in the workplace. The Oak Park YMCA in Lansing, MI, is one of several organizations that have had great success creating a more inclusive environment hiring several individuals with various abilities. Madison, a team member involved in the Supported Employment program, is passionate about helping people. Despite her naturally soft-spoken and shy personality, she was determined to work in a setting where she could serve in a public-facing role.
Madison said that in previous jobs, she’d felt excluded because of her disability — unable to join any teams. The YMCA has welcomed her with open arms, and she’s proud to wear her staff shirt in her role as a membership clerk. She said it was the first time she felt welcomed and part of an organization. As a proud team member, Madison greets incoming guests, answers phones, enters new memberships, and answers guests' questions.
In 2022, Peckham has worked with more than 420 organizations providing job coaching, job placement, accommodation consultation, and more to create stronger, more diverse workforces.
Peckham strives to support the communities in which we serve and operate. In 2022, we provided financial contributions to over 20 organizations through sponsorships and partnerships. Each entity embodies a worthy cause or event whose mission closely aligns with Peckham’s core values and principles.
Arts Council of Greater Lansing-Creative Placemakers
Playmakers Autum Classic
Brain Injury Association of Michigan (BIAMI)
Burma Center, Battle Creek
Child Benefit Fund
CMH - Clinton, Eaton, Ingham Counties
Michigan League for Public Policy
Mid-Michigan Recovery Services - Shine the Light
MSU Wharton Center Sensory Friendly
MSU Peckham/Smith Memorial Golf Outing
NAMI Walks Michigan (Grand Rapids and Lansing)
The Disability Network (TDN-Flint)
Rudy Hirt, Board President
Paul Colligan, Secretary/Treasurer
Corporate Procurement and Supplier Diversity Manager, Accident Fund
BOARD OF DIRECTORS
Barb Turner DeRose
CJW Consulting Solutions
Senior Advisor, Internet2
Peckham Board President
Attorney at Law, Hanba & Lazar, P.C.
Dr. Michael Henderson
President & CEO, Elements Financial
William B. Milzarski
Peckham's 28th Annual Golf Outing
Raised over $217K
Nearly 400 golfers and sponsors gathered in early June for a day of golf, camaraderie, and supporting Peckham's mission. This year's outing was a record-setter, with nearly 70 sponsors raising more than $217,000 to benefit programs and services for individuals with disabilities provided through the Peckham Community Partnership Foundation.
Peckham Community Partnership Foundation Hosts Speaker Series
on Social Justice & Racial Equity
The Peckham Community Partnership Foundation kicked off this year’s Spring Speaker series with a special learning event, featuring two speakers focusing on social impact, racial equity, and reform topics. Dr. Opal Lee, retired teacher, counselor and social impact leader, and activist Philonise Floyd, brother of George Floyd, spoke to more than 500 attendees.
Lee shared her experience about the journey to Congress on making Juneteenth (an annual holiday that commemorates the end of slavery in America) a national celebration. Lee walked thousands of miles advocating for the day to be recognized as a federal holiday.
Floyd shared an up-close and personal story about how his life was impacted and catapulted onto a global scale after his brother, George Floyd, was killed by Minneapolis police officers in the Summer of 2020. George's death brought the country to a racial reckoning about police brutality and racial injustices against African Americans.
The Foundation Speaker Series has been providing a platform for thoughtful discussion around disability and DEI issues, workplace culture and more for 15 years. If interested in supporting this work, click here.
PECKHAM'S ANNUAL MEETING:
Celebrating 46 Years
The annual meeting is a breakfast celebration - connecting with Peckham supporters, partners, and donors as we reflect on our achievements of the last year and celebrate 46 years of providing opportunities for people with disabilities and other barriers to employment.
The annual meeting took place on Wednesday, January 11, 2023. We look forward to seeing you next year!
PECKHAM DONORS (OCT. 1, 2021 - SEPT. 30, 2022)
ADAMS, JAMES C.
AGRABANTE, MELANIE/B. AGRABANTE FAMILY
ALLEN, RICHARD S.
ANDERSON, GABRIELLE E.
AUGHENBAUGH, RAYMOND R.
BARKYOUMB, WILLIAM & SUSIE
BENSON, CHARLES L.
BOEHM, TANA & ROBERT
BOWMAN, JANA M.
BROWN, DENISE E.
BUDA, MAUREEN & THADDEUS
CANTERBURY, BRIAN K.
CLAXTON, DOROTHY L.
CLEMENTS, LAURA L.
CRUMB, ELIZABETH H.
CUMMINGS, MELISSA D.
CYROCKI, JAMES & MARLENE
DAVISON, ROBERT & LYNETTE
DEDYNE, JAMES & HEATHER
DeROSE, BARB and CHRIS
DUNN, BRUCE & KATHERINE
ELLWANGER, NICHOLE M.
GIFT, DEBBIE & DAVID
GILLMORE, ANN M.
GOBBO, ALEXANDER A.
HAMPEL, THERESA R.
HARROLD, JEFFREY & SALLY
HARTLEY, NATHAN D.
HEFTY, MICAH E.
HENDERSON, MICHAEL & SUSAN
JEWISON, DAVID & GRETCHEN
JUDD, DAVID A.
JUNE, MATTHEW L.
KINDEL, JUDITH & PAUL
KOERNER, MARK & WENDY
KORFF, THOMAS E.
LEDUC, DON & SUSAN COLEY
LOOMIS, MICHAEL A.
MAHAFFEY, MICHAEL B.
MANNOR, DEBORAH A.
MINICH, THOMAS M.
MOHNEY, CASEY L.
MUNSON, CURT & JUDITH
MURPHY, KRISTEN J.
NELSON, ROBERT & CAROL
NEVILLE, DANIEL J.
NEWMAN, MOLLY K.
NYEHOLT, SHAWNA K.
PECKHAM, JOHN & ESTHER
PHELPS, RANDALL & NANCY
ROBISON, TERI & G AUSTIN
ROLAND, JEFFREY P.
SCHAEFER, KARLA A.
SCHAFER, SHAUNTELLE A.
SCHNEIDER, JOHN & SHARON
SHANNON, JEFFREY A.
SHEETS, MARY ELLEN
SINHA, JO E.
STOVER, CRYSTAL R.
STOVER, MICHAEL J.
STRONG, KATIE & PHILIP
TALLON, EDMUND A.
TERRELL, JERRY & PHYLLIS
TURNER, CHRISTOPHER L.
URIBE, KELLY A.
WALDO, CHRISTINE S.
WANG, JOEY Z.
WEBB SHARPE, LISA R.
WELLEMEYER, TIMOTHY & JAN M.D.
WILLIAMS, TREY & TAMRA
ZANER, ROSEANN M.
ALTA EQUIPMENT COMPANY
APOLLO EXPRESS, INC.
ASHLEY DELTA LLC
BENEVITY COMMUNITY IMPACT FUND
BLUE CROSS BLUE SHIELD & BLUE CARE NETWORK OF MICHIGAN
BMO HARRIS BANK
BOARD OF WATER AND LIGHT
BRIGADE FIRE PROTECTION, INC.
BROGAN INSURANCE AGENCY LLC
CHARLES STEWART MOTT FOUNDATION
COMCAST HEARTLAND REGION
COMPREHENSIVE RISK SERVICES
CONSULTING GROUP INSTITUTIONAL SERVICES AT MORGAN STANLEY
DELTA DENTAL OF MICHIGAN
DEMMER PROPERTIES, LLC
FAMILY AND ELDER LAW OF MID-MICHIGAN, P.C.
GEORGE F. EYDE FAMILY, LLC
GOODWILL INDUSTRIES OF GREATER GRAND RAPIDS
GRANGER WASTE SERVICES
GREAT LAKES MUSIC COMPANY
GREAT LAKES VENDING
GREATER FLINT COMMUNITY FOUNDATION
HANBA & LAZAR
HARTSUFF ENTERPRISES LLC, DBA MR. ROOTER PLUMBING
HEALTHBRIDGE FINANCIAL, INC.
HNI RISK SERVICES OF MICHIGAN
IBM EMPLOYEE SERVICES CENTER
JP MORGAN CHASE BANK, N.A.
LANSING SANITARY SUPPLY
LAW OFFICES OF CASEY L. CONKLIN, P.C.
LEA & SACHS, INC
M.J. FOLEY COMPANY
MCPHEE ELECTRIC & TELECOMMUNICATIONS, INC.
MERCANTILE BANK OF MICHIGAN
MI STATE COUNCIL KNIGHTS OF COLUMBUS
MICHIGAN ARTS & CULTURE COUNCIL/NATIONAL ENDOWMENT FOR THE ARTS
MILLIKEN & COMPANY
MISSOURI SEA & AIR SERVICES
MODEL COVERALL SERVICE
MSU FEDERAL CREDIT UNION
MUCHMORE HARRINGTON SMALLEY & ASSOCIATES
ONE DIGITAL RETIREMENT & WEALTH
ORKIN PEST CONTROL
PERLANE SALES, INC.
POWER TECHNIQUES, INC.
QUALITY AIR, INC.
SECURALARM SYSTEMS, INC.
SENTINEL TECHNOLOGIES, INC.
SHADY LODGE FARM, LLC
SPARROW HEALTH SYSTEM
UNITED WAY OF SOUTH CENTRAL MICHIGAN
W.L. GORE & ASSOCIATES, INC.
IN HONOR OF/IN MEMORY OF
RONALD & MARGERY MARCUS in honor of PATTY & MIKE MILLER
JO ANN MARTORELLA in honor of PATTY & MIKE MILLER
G. NAIDS, S. NAIDS, W. NAIDS in honor of PATTY & MIKE MILLER
MARGARET ROHRBACH in honor of PATTY & MIKE MILLER
RAYMOND & LORETTA BRENNAN in memory of ROSEMARY RICHASON
ERICA WILLARD in memory of DAVID PLETZKE
DONALD & KATHLEEN NICKSON in memory of DAVID PLETZKE
JOANN & STEWART REICH in memory of CANDI
JIM ASSELIN in memory of CARY WILLIAMS
MARY GAGER DREW in memory OF ALYCE HOBAN
LINAE HUGHES in memory OF EMILY CARLSON
PATRICIA & MIKE MILLER in memory of RALF PECKHAM
JOYCE SNOW in memory of JEAN NEWTON
We have made every attempt to include all donors to Peckham in this listing. If your name has been inadvertently omitted, please email email@example.com with the correction, and we will update our records. Thank you.